Privacy Policy:

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Updated: April 12, 2021

Thank you for choosing to visit our website. Sigora Solar, LLC (“Company”, “we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. When you visit and interact with our website www.sigorasolar.com (the “Website”), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you what information we collect and how we use it. 

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect information that you provide to us. 

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us. 

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following: names, phone numbers, email addresses, postal addresses, contact preferences, contact or authentication data, and other similar information. 

Information automatically collected

In Short: some information – such as your internet protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use, or navigate this Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. 

Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes: log and usage data, device data, and device location data. 

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources. 

In order to enhance our ability to provide relevant marketing, offers and services to you, and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, as well as from other third parties.

HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interest, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. 

We use personal information collected via our Website for a variety of business purposes described below.

  • To facilitate account creation and logon process
  • To post testimonials
  • Request feedback
  • To manage user accounts
  • To send administrative information to you. 
  • To protect our services
  • To enforce our terms, conditions, and policies for business purposes, and to comply with legal and regulatory requirements
  • To respond to legal requests and prevent harm
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries/offer support to users.
  • To send you marketing and promotional communications.
  • Deliver targeted advertising to you. 
  • To improve our business

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. 

We may process or share your data that we hold based on the following legal basis: consent, legitimate business interests, performance of a contract, legal obligations, and vital company interests. 

More specifically, we may need to process your data or share your personal information as part of the following situations: business transfers, third-party service providers such as vendors and consultants, affiliates, and business partners. 

WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share information with the following categories of third parties.

We only share and disclose your information with the following categories of third parties: ad networks, affiliate marketing programs, cloud computing services, communication and collaboration tools, data analytics services, data storage service providers, finance and accounting tools, order fulfillment service providers, government entities, payment processors, performance monitoring tools, product engineering and design tools, social networks, sales and marketing tools, retargeting platforms, testing tools, user account registration and authentication services, website hosting service providers, and renewable energy credit (REC) aggregators or brokers (if you have a solar system installed). 

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information. 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Please contact us for more specific information about how we use such technologies and how you can refuse certain cookies.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures. 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment. 

DO WE MAKE UPDATES ABOUT THIS POLICY?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, or would like to make a request regarding your data, you may email us at info@sigorasolar.com, call us at 1-800-454-7488, or send via post to: Sigora Solar, LLC, 490 Westfield Rd., Suite A, Charlottesville, VA 22901.

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